Terms & Conditions
Terms and Conditions
Last updated: [17/8/24]
1. Introduction
Welcome to Helena Jevons Ltd. ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website helenajevons.com (the "Site") and the coaching and consulting services ("Services") we provide. By accessing our Site or using our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Site or use our Services.
2. Definitions
"Client" refers to any individual or entity that purchases or uses our Services. "Content" means any information, data, text, software, images, audio, or video material provided on the Site or as part of our Services.
3. Services
3.1. We offer coaching and consulting services as described on our Site. The specific details, duration, and fees for our Services will be agreed upon separately in a service agreement or engagement letter.
3.2. We reserve the right to refuse service to anyone for any reason at any time.
3.3. You agree to provide accurate, current, and complete information as required for the provision of Services.
4. Fees and Payment
4.1. Fees for our Services are as stated on our Site or as agreed upon in writing. All fees are in British Pounds Sterling (GBP) unless otherwise specified.
4.2. Payment is due as specified in our invoice or service agreement. We accept payment via BACS, Stripe, Paypal.
4.3. Late payments may incur additional charges. We reserve the right to suspend Services until payment is received.
5. Cancellation and Refund Policy
5.1. Cancellation policies for specific Services will be outlined in the respective service agreements.
5.2. For general enquiries or issues with our Services, please contact us at [Your Contact Email] within [X] days of your purchase or use of the Service.
5.3. Refunds, if applicable, will be processed within 10 business days of approval.
6. Intellectual Property
6.1. The Content on our Site and materials provided as part of our Services are owned by or licensed to us and are protected by copyright, trademark, and other intellectual property laws.
6.2. You may access and use our Content for personal, non-commercial use only. Any other use, including reproduction, modification, distribution, or republication, without our prior written consent, is strictly prohibited.
6.3. Any intellectual property developed during the provision of our Services shall remain our property unless otherwise agreed in writing.
7. Confidentiality
7.1. We respect the confidentiality of our Clients. We will not disclose any confidential information shared during the provision of our Services, except as required by law or with your explicit consent.
7.2. You agree not to disclose any confidential information about our business operations, methodologies, or proprietary materials.
8. Limitation of Liability
8.1. Our Services are provided "as is" without any guarantees, conditions, or warranties as to their accuracy, quality or fitness for purpose.
8.2. To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our Services.
8.3. Our total liability for any claim arising out of or relating to these Terms or our Services shall not exceed the amount paid by you for the Services giving rise to the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless [Your Company Name], its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of our Services or your violation of these Terms.
10. Changes to Services and Terms
10.1. We reserve the right to modify or discontinue any part of our Services without notice at any time.
10.2. We may revise these Terms from time to time. The most current version will always be posted on our Site. By continuing to use our Services after revisions become effective, you agree to be bound by the revised Terms.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Severability
If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole.
13. Entire Agreement
These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and [Your Company Name] regarding your use of our Services.
14. Contact Information
If you have any questions about these Terms, please contact us at:
[Your Company Name] [Your Address] Email: [Your Email] Phone: [Your Phone Number]