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Privacy Policy

Last updated: [14/11/2023]

1. Introduction

Welcome to Helena Jevons Ltd. ("we," "us," or "our"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website helenajevons.com (the "Site") or use our coaching and consulting services (the "Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services.

2. Data Controller

For the purpose of the UK General Data Protection Regulation (UK GDPR), the data controller is:

[Your Company Name] [Your Registered Address] [Your Company Registration Number]

3. Information We Collect

We collect several types of information from and about users of our Site and Services, including:

3.1 Personal Data

Personal Data means any information relating to an identified or identifiable natural person. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of Personal Data about you, which we have grouped together as follows:

  • Identity Data: includes first name, last name, username or similar identifier, title, date of birth.

  • Contact Data: includes billing address, delivery address, email address and telephone numbers.

  • Financial Data: includes bank account and payment card details.

  • Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.

  • Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.

  • Profile Data: includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.

  • Usage Data: includes information about how you use our Site and Services.

  • Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.

3.2 Special Categories of Personal Data

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). However, in the course of providing our coaching and consulting services, you may choose to share such information with us. We will only process this data with your explicit consent and for the purpose of providing our Services to you.

4. How We Collect Your Data

We use different methods to collect data from and about you including through:

  • Direct interactions: You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise.

  • Automated technologies or interactions: As you interact with our Site, we may automatically collect Technical Data about your equipment, browsing actions and patterns.

  • Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources.

5. How We Use Your Personal Data

We will only use your Personal Data when the law allows us to. Most commonly, we will use your Personal Data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

  • Where we need to comply with a legal obligation.

  • Where you have given us consent to do so.

6. Disclosure of Your Personal Data

We may share your Personal Data with the following parties:

  • Service providers who provide IT and system administration services.

  • Professional advisers including lawyers, bankers, auditors and insurers.

  • HM Revenue & Customs, regulators and other authorities.

  • Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets.

7. International Transfers

We do not transfer your Personal Data outside the UK.

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8. Data Security

We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your Personal Data to those employees, agents, contractors and other third parties who have a business need to know.

9. Data Retention

We will only retain your Personal Data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your Personal Data, including the right to:

  • Request access to your Personal Data.

  • Request correction of your Personal Data.

  • Request erasure of your Personal Data.

  • Object to processing of your Personal Data.

  • Request restriction of processing your Personal Data.

  • Request transfer of your Personal Data.

  • Right to withdraw consent.

If you wish to exercise any of these rights, please contact us using the details provided below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

[Your Company Name] [Your Address] Email: [Your Email] Phone: [Your Phone Number]

13. Complaints

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

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